Frequently Asked Questions

Welcome to the Q&A section for

If you don’t find the answer to your questions below, please email us at or call us at 716-882-8811.

Q. How do I order signs?
You can order signs using the order form, via email at, or via phone at 716-882-8811.

Q. What forms of payment do you accept?
We accept American Express, Discover, MasterCard and Visa.

You can also pay by check. Checks should be payable to and should be mailed to:
3100 Commerce Parkway
Lancaster, NY 14086
*In the memo field, please add "Attn Accounts Payable" and the estimate number.

Q. What is your turnaround time?
Orders normally ship within 5-7 business days.

Q. How do I know where to put the grommets/holes?
When measuring your grommets/holes, you want to give us one measurement. You must measure from the center of one hole to the center of the other hole. 19 inches is standard. You must also specify whether you want grommets at the top of your signs OR at the top and bottom of your signs or riders.

Q. What is the best way to use Car Magnet Signs?
We suggest that the vehicle on which the Car Magnet Sign will be used is clean. We also suggest you take the magnet off overnight to prevent damage to the vehicle.


Q. How much is shipping?
Shipping will be calculated on the detailed formal estimate.

Q. How do you ship orders?
The majority of orders are shipped via UPS.